At Assist, we know you have many choices regarding communication products. We believe that what separates us is our neighborhood approach to customer service. We are here to help you with any issue you may have regarding any of our products.Email
Call Toll Free: 1-855-420-2449 or contact Assist Wireless Customer Service at 1-855-EZ-ASSIST (1-855-392-7747).Calls for Service:
If your wireless service is not working properly, call us and a trained representative will help you.Lost or Stolen Equipment:
If you lose or have your handset stolen, you are responsible for all charges incurred until Assist Wireless is notified of the lost or stolen wireless phone. To report a lost or stolen wireless phone, please contact Assist Wireless at the Assist America Service Number located above. Upon receiving notice of the lost or stolen phone, Assist Wireless will suspend the account immediately. If you do not either activate a new Assist Wireless phone or notify us that you have found your wireless phone within 30 days of the suspension of the account, the account will be deactivated and you will lose the Assist Wireless phone number.